Frequently Asked Questions
At Holy Trinity Eastern Orthodox Nursing and Rehabilitation Center we understand that admission into our facility can be overwhelming. This guide was developed to help alleviate that feeling and to provide useful information for our new and prospective patients and their families. We hope this helps you understand what you can expect at Holy Trinity. If, however, you have any questions that have not been answered here, please do not hesitate to contact us.
- How will I get to Holy Trinity? - If you are currently in the hospital, in most cases, an ambulance will transport you to Holy Trinity. The hospital will arrange this ride for you. Usually your insurance pays for this transportation. Hospital personnel should review this information with you and assist you with your transportation needs.
- Who pays for my stay at Holy Trinity? - Frequently, your insurance or Medicare benefits pay for your care at Holy Trinity. Some things, such as the barber and beauty shop, telephone and television, are not reimbursed by your insurance, and must be paid for by you or your family. All meals, medication, therapy, and nursing care are paid for by your insurance.
- What will happen when I arrive? - You will be brought to your room by the ambulance drivers. Most of our rooms are semi-private rooms, which mean you share your room with one other person. We do not have any rooms that have more than two people to a room. Private rooms are available on a limited basis and based on need. Once you are in your room, the nurse assigned to your care will begin his/her assessment of your needs.
- When will I start to receive therapy? - The time of day you arrive at Holy Trinity will determine when you begin therapy. If you arrive in the morning, therapists will begin their evaluation on the same day you arrive. If you arrive later in the day, you should receive your therapy at the hospital prior to your arrival to Holy Trinity, and therefore will be seen the next day by the therapist.
- Who are the members of my "team"? - The team at Holy Trinity consists of you and your family, the physician, nurse case manager, nurses, certified nursing assistants CNA's), physical therapists, occupational therapists, speech/language pathologist, nutritionist, social worker, and any other specialist that is necessary for your care and well-being. Holy Trinity has access to many physicians and professionals that are well trained in providing care and support to our patients.
- Can people visit me at Holy Trinity? - We encourage visitors at Holy Trinity. You will find your days are busy, and therefore it may be difficult for you to visit for long periods of time during the day. However, family and friends are always welcomed.
- Will I have a telephone and TV? - Telephone and television services are available during your stay at Holy Trinity. These services are not generally covered by insurance, and are charged based on a daily fee schedule. No charge for short term residents!
- Can people take a bus to visit me? - Holy Trinity is on a bus line. Call the Worcester Regional Transit Authority at 508-791-2389 to determine which bus is best for your family and friends to use.
- How long will I be at Holy Trinity? Every case is different. Our goal is to work with you until you are able to go home safely. The length of stay is determined by your rate of progress, available insurance coverage, physicians, discharge potential, and amount of support required. Plans are made together with the patient and family. We will keep you and your family informed of your progress and let you know approximately how long we expect your stay to be.
- Will I receive nursing care and rehab at home? - This depends on your status at discharge, and the insurance coverage you have. We will make the recommendations we feel are necessary, however, it is your insurance company that will approve or deny your home care.